Shipping policy
We want Miss Kay’s in your snack drawer as fast as we can get it there. Here’s how shipping works.
Where We Ship
We currently ship within the United States.
Processing Time
Orders are packed and shipped within 1–2 business days (Monday–Friday, excluding holidays). You’ll get a confirmation email with tracking as soon as your order is on its way.
Shipping Rates
- Free shipping on all orders over $70.
- Always free for Join the Family subscribers, on every order.
- Orders under $70 are charged a flat shipping rate, shown at checkout before you pay.
Delivery Estimates
Once shipped, most orders arrive within 3–7 business days depending on your location. Our sticks are shelf-stable, so they travel just fine.
Tracking
Every order ships with tracking. If your tracking hasn’t updated or your package seems stuck, give it a little time — and if it still doesn’t look right, email us and we’ll chase it down.
Lost, Stuck, Or Damaged Packages
If your order is lost in transit or arrives damaged, we’ll make it right with a replacement or refund. Just reach out within 30 days of the ship date.
Wrong Or Incomplete Addresses
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we’ll reach out to arrange reshipment (additional shipping may apply).
Questions
Email info@misskays.com or use our Contact page — we’re happy to help.