Cancellation policy

Here’s how cancelling your Join the Family subscription works.

• 2-order minimum for new subscriptions. Subscriptions started on or after October 12, 2026 have a 2-order minimum: your first order and your next one. It’s shown on the product page before you subscribe, and you agree to it at checkout.
• If you ask to cancel before your 2nd order is paid, we’ll send and charge your 2nd order on its normal date, then end your subscription. You won’t be charged after that, and you don’t need to do anything else. If that order can’t be charged after our usual retries, we end your subscription and don’t try again.
• After your 2nd order is paid (or anytime, if you subscribed before October 12, 2026), cancel from your account at misskays.com/pages/my-subscription, or email info@misskays.com. No fees, no phone calls.
• Cancel before your next order is processed and you won’t be charged for it. An order already processed for shipment can’t be cancelled.
• You can skip an order or pause instead, during your first 2 orders too. Every pause has an end date. When it ends, your subscription starts again on its own.
• We email you a few days before each order, so you always have time to change it.